Frequently asked questions
What types of rugs are available at your store?
At our store, we offer a wide variety of rugs to suit every style and budget. From hand-woven antique rugs to modern synthetic options, we have something for everyone. Our collection includes traditional Persian rugs, contemporary geometric designs, and everything in between. If you're looking for a specific material or size, don't hesitate to ask our knowledgeable staff for assistance. We are here to help you find the perfect rug for your space. Additionally, we also offer custom rug services, where you can design a rug to your exact specifications. Whether you have a unique color palette in mind or need a specific size for an odd-shaped room, we can create a one-of-a-kind rug just for you.
What sets your store apart from other rug retailers?
At our store, we pride ourselves on offering high-quality rugs at competitive prices. Our team has years of experience in the industry and can provide expert advice on choosing the right rug for your home. Unlike other retailers, we also offer a satisfaction guarantee on all of our products. If you're not completely happy with your purchase, we will work with you to find a solution that meets your needs. Customer satisfaction is our top priority. Furthermore, we source our rugs from trusted suppliers around the world, ensuring that each piece is authentic and ethically made. When you shop with us, you can trust that you are getting a quality product that will last for years to come.
Do you offer delivery and installation services?
Yes, we offer delivery and installation services for all of our rugs. Our team will carefully deliver your rug to your home and professionally install it in the desired space. This ensures that your rug is placed correctly and enhances the overall look of your room. If you have specific requirements for delivery or installation, please let us know in advance so that we can accommodate your needs. Our goal is to make the rug-buying process as seamless and convenient as possible for our customers. Our delivery and installation services are available for customers throughout the city. Whether you live in a small apartment or a large home, we can handle the logistics of getting your new rug to you safely and efficiently.
How can I care for and clean my rug?
Proper care and cleaning are essential for maintaining the quality and appearance of your rug. To extend the life of your rug, we recommend vacuuming it regularly to remove dirt and debris. Be gentle when vacuuming and avoid using the beater bar on delicate rugs. If your rug gets stained, it's important to act quickly to prevent the stain from setting. Blot the stain with a clean cloth or paper towel to absorb as much liquid as possible. Avoid rubbing the stain, as this can spread it further into the fibers. For more extensive cleaning, we recommend hiring a professional rug cleaning service. They have the knowledge and equipment to deep clean your rug without causing damage. Additionally, rotating your rug periodically can help prevent wear and sun exposure from causing fading.
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